Refund Policy

At MHE Group, we are committed to delivering high-quality digital content that reflects the expertise and standards of our brand. Because this is a digital product, all sales are generally considered final. However, we understand that certain issues may arise, and we offer refunds under the following conditions:

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Eligibility for Refund

Refunds may be issued only under the following verified circumstances:
   1.    Missing Pages or Corrupted File
   •    If your downloaded PDF is incomplete, corrupted, or unreadable due to technical errors, we will replace the file or issue a refund.
   2.    Content Not as Described
   •    If the content of the book is significantly different from what was advertised (e.g., major sections or promised topics are missing), a full refund will be considered.

 

How to Request a Refund

Please contact us within 7 days of purchase by emailing:

support@mhe.group
Include the following:
   •    Your order confirmation or receipt
   •    A description of the issue
   •    (If applicable) A screenshot or short explanation of the error

Non-Refundable Situations

Refunds will not be granted for:
   •    Change of mind after purchase
   •    Failure to download due to user error (e.g., lack of device storage, unsupported software)
   •    Claims made beyond 7 days of purchase
   •    Content dissatisfaction after full or partial reading (unless it qualifies under “Content Not as Described”)

Our Promise

We stand behind the integrity of our digital content. If your experience falls short of expectations due to a genuine error or misrepresentation, we will make it right.

Thank you for trusting MHE Group.